Tech Data - Americas

  • Rep., Solutions Sales III - ECU

    Location EC-Quito
    Req Number
    2018-22214
    Weekly Work Hours
    45
    Shift
    9.6
    Travel Required
    10%
    Working Time
    Full-Time
  • Overview

    As a subject matter expert, is responsible for exercising judgment and discretion in the effective management and growth of relationships. Identifies opportunities to deliver appropriately focused market/brand solutions information, resulting in increased market share and significant value to A

    Essential Duties & Responsibilities Required

    Principal Responsibilities:

    As a primary point of contact responsible for the management and growth of relationships, routinely marketing to and engaging with assigned customers to drive increased market share to Tech Data as the solutions distributor of choice.
    Creates and delivers solutions (configurations) to the customer using judgment and discretion to select the appropriate tool sets and technical knowledge to effectively configure, price, quote and process requests for specific hardware, software, services and configuration design.
    Uses SME knowledge, judgment and discretion to identify and analyze applicable programs, promotions and add-ons as an advisor to build customer relationships and effectively market the broad range of Tech Data's product portfolio including product education and technical guidance for product alternatives, cross-reference assistance, and support to the customer regarding solutions hardware, software, services, services renewals, warranty uplifts, consolidations and additional Tech Data solutions.
    Routinely negotiates terms and manages the pipeline activity to completion, all agreed-upon customer program requirements including resolution of all pertinent pre-sales issues.
    Tracks their individual budget on a monthly/quarterly basis, assessing the status of various business opportunities and providing appropriate information to forecast consolidations
    Actively participates in the sales team customer account planning and review process and experience regarding opportunities and potential solutions.
    Markets and promotes appropriate Tech Data-provided educational opportunities.
    Completes day-to-day activities and makes many decisions with minimal or no supervision.
    Mentors and provides SME-level support to individuals or project teams.
    Job Level Specifications:
    Demonstrated ability to act independently or with minimal supervision.
    Demonstrates a SME level of knowledge of products, pricing, customer service, sales and marketing strategy.
    Demonstrates an SME level of proficiency in negotiation skills, customer service skills, attention to detail and the ability to organize, prioritize and accomplish multiple tasks based on process requirements.
    Demonstrates a consistent expert-level application of verbal, written, sales, marketing, presentation and interpersonal communications skills.
    Consistently demonstrates the ability to mentor and provide training as an SME.

    Qualifications, Required Knowledge Skills & Abilities and Working Conditions

    Work Experience:
    Five (5) years of progressive experience that includes selling, marketing and promoting solutions to customers in a technical or product support role within a computer products, system solutions-related distribution business or similar environment.
    Education and Certification(s):
    Bachelors degree in business, marketing, computer science or related field or an equivalent combination of formal education, training and directly related progressive job experience.
    Product/supplier certifications as required.
    Distinguishing Characteristics(s):
    This is a senior-level SME who identifies opportunities to deliver appropriately focused market/brand solutions information resulting in increased market share and revenue or material gross profit that is higher than the

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